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THERE ARE ABSOLUTELY NO REFUNDS FOR TICKET HOLDER FEESAll ticket sales are final. No refunds or exchanges will be provided. Shipping, handling, and service charges are non-refundable, even if the event is cancelled. No exceptions. In the case of an event being combined with another, relocated to a new venue, or rescheduled for any reason, or conceptually altered in any way, all tickets will be valid at the combined, altered, relocated and/or rescheduled event. 

Transferring Tickets

If you can no longer attend the event, we recommend you gift or sell your ticket. Unauthorized resale or attempted resale is grounds for seizure and cancellation without compensation. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void. This ticket cannot be replaced if lost, stolen or destroyed, and is valid only for the event for which it is issued. This ticket is not transferable or redeemable for cash. 

Event Etiquette 

Ticket Holders may not bring alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers of any kind into the premises. 

Service Animals

Only Service Animals are allowed at any Event. All others are prohibited. 

Lineup Changes

Music, Culinary, Comedy, Exhibitor Line-ups are subject to change at any time. 

Food and Beverage Limitations

Food and Beverage at Events are subject to quantity and seasonality limitations and may run out during any Event. 

Fake Tickets & Wristbands 

Only tickets, wristbands, and/or car passes purchased through the Rock the Fork ticket website are guaranteed to be authentic, with properly coded and activated RFID technology. 

If you want 100% confidence in your ticket purchase, you should only purchase your tickets through the link on our tickets page. 

Tickets from other websites or resellers cannot be verified by the festival. WE DO NOT WANT YOU TO GET SCAMMED! Please be aware: 

We are not responsible for any counterfeit tickets, wristbands or car passes. 

In addition, any wristbands reported lost or stolen will have their RFID chip deactivated and will not be valid. 

For your own protection, please do not purchase wristbands from any source other than bonnaroo.com or your most trusted friends and family. 

Fake or deactivated wristbands may look like the real thing but they will be identified by our scanning system at the front gates. 

Those in possession of fake wristbands – or ones reported lost or stolen – will not be admitted to the festival. 

There are NO paper tickets for Bonnaroo. Don’t get scammed! 

Removing a wristband automatically voids it (unless by accident or for safety reasons, in which case you need to get a replacement wristband from a customer service booth at the festival – this will require you to prove your purchase information). Festival Security will check every wristband to assure it has not been removed or passed between multiple people.  

Rock the Fork wants to stop ticket abuses and we need your help. Counterfeit ticketing harms everyone. It leads to higher ticket prices to cover losses, leaves fans stranded when bogus tickets are discovered, and causes delays at concert entrances as tickets must be closely inspected to uncover counterfeits. Persons selling counterfeit tickets are committing a crime and may be subject to prosecution, fines and jail time. We are aware of many instances of counterfeit ticketing and are working hard to keep abuses from happening. But we also know there are even more out there and that new schemes are being devised daily. You can help us stop ticket fraud and protect your event experience. If you would like to report an experience with ticket fraud, please let us know at rockthefork.com/contact or on social media. Meanwhile, remember to purchase your tickets from a trusted source and be sure you have detailed documentation of your purchase when you arrive at the event venue.